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политика конфиденциальности

​Effective Date: 28 November 2025
Website: Acupuncture Works Israel

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Acupuncture Works Israel is operated by Acupuncture Works (“we”, “our”, or “us”). We are committed to protecting the privacy of our visitors and patients. This policy explains what data we collect, how we use it, how it is stored, and your rights concerning that data.

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1. Information We Collect

 

We may collect the following types of information when you use our website or contact us:

 
Personal & Medical Information (provided voluntarily)

  • Name, phone number, email address

  • Health and wellness details shared via consultation forms, appointment requests, or direct communication

  • Any information categorized as sensitive personal or medical data under applicable privacy laws

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Automatically Collected Information

  • IP address, browser type, device information

  • Website usage analytics (pages visited, time spent, interaction data)

  • Cookies and similar tracking technologies

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2. How We Use Your Information

 

We process your data only for legitimate purposes, including:

  • Scheduling and managing acupuncture or complementary medicine appointments

  • Responding to inquiries submitted via website forms, WhatsApp, or email

  • Processing consultation requests and personalizing patient care

  • Sending educational or promotional content (only if you opted-in)

  • Improving website performance via analytics and usability tracking

  • Security monitoring and fraud prevention

  • Legal compliance with health and business regulations

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3. Legal Basis for Data Processing

 

Where required by law, we rely on the following legal bases:

  • Consent — for handling sensitive health/medical information and marketing communications

  • Legitimate Business Interest — for inquiries, scheduling, analytics, and website improvements

  • Legal Compliance — where processing is required by law

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4. Cookies & Tracking Technologies

 

We use cookies to improve browsing experience and site functionality.

Cookies may be used for:

  • Analytics (e.g., Google Analytics)

  • Session functionality

  • Marketing and advertising support

  • Saving user preferences

You can disable cookies through your browser settings, though this may impact site functionality.

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5. How We Store & Protect Your Data

 

We implement security measures including:

  • Encrypted communication channels (SSL)

  • Secure hosting infrastructure

  • Access restrictions to patient-submitted information

  • Regular security monitoring and maintenance

  • Medical information submitted through forms or communication channels may be retained according to healthcare data retention requirements and deleted upon request where allowed by law.

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6. Data Sharing & Third Parties

 

We may share limited data with trusted third parties strictly for business operations, such as:

  • Appointment and messaging tools (WhatsApp integration, SMS providers)

  • Analytics tools (Google Analytics, tracking dashboards)

  • Website hosting services

  • Payment providers (if applicable in the future — currently not stored on this site)

We do not:
❌ Sell your data
❌ Share medical data for advertising
❌ Share data with third parties beyond clinic and website operation needs

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7. Your Privacy Rights

 

Depending on your location, you may have the right to:

  • Access your personal data

  • Request correction or deletion of data

  • Withdraw consent at any time

  • Request data portability

  • Opt-out of marketing communications

  • File a complaint with the local Data Protection Authority

 

To exercise any rights, contact us at:

Email: acupunctureworksisrael@gmail.com
Phone: +972 53-3912495
Address: Netanya, Israel

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8. Use of Contact Forms & Messaging

 

When submitting medical or personal information via any contact or booking method, you explicitly consent to us storing and processing this data to support consultation and appointment services.

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9. Children’s Privacy

 

This website is not intended for minors under 16. We do not knowingly collect data from children. If such data is submitted inadvertently, you may request deletion immediately.

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10. International Data Use

 

This clinic serves patients in Israel and international visitors. By using this website and submitting information, you consent to your data being processed in Israel under local privacy standards.

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11. Updates to This Policy

 

We may update this policy occasionally. The updated version will always be available on this page. Continued use of the site after updates indicates acceptance of the revised privacy terms.

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12. Contact Us

 

For questions or privacy-related requests:

Acupuncture Works
Netanya, Israel
Email: acupunctureworksisrael@gmail.com
Phone: +972 53-3912495

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